Incident Investigation/Analysis

This course is designed for managers and supervisors who may be required to investigate, implement or review safety findings and recommendations resulting from aviation incidents. The course presents the principles of Management, Investigation and Analysis. It will explain how incidents are discovered, investigated, and reported in writing. The student will learn the techniques of data collection and analysis.

Objectives: To provide concepts and practical knowledge to be used in incident investigation and trend analysis programs.

Who Should Attend: Supervisors who will investigate incidents, part time safety advisors, Quality Assurance, and ATC supervisors. This a good course for personnel responsible for the data analysis program.presentation.

Course Outline

1. Investigations
       Basis for Incident Investigation
       Reporting Criteria
       Reporting Methods
       Investigation Techniques
       Analysis, Root Cause Analysis Techniques,
       Safety Risk Management
       The Failure Modes and Effects Analysis (FMEA) Process
       An Overview of Data Programs (FOQA)
       Report Writing
       Recommendations
       Safety Management System Integration Concepts
       Implementation
       Organizational Management, Accountability and Responsibilities
2. Human Factors:
       Stress
       Fatigue
       Decision Making
       Human Reliability and Error Analysis
       Judgment Chain
       Attitude
       Behavior
       SHEL Models, HFACs
3. Classroom Exercises